Got questions? This way.
Whether you're a startup, eCommerce brand, or established business, we’re here to help you thrive. With 15+ years of hands-on experience, we’ve answered countless client questions—here are the most common ones categorized by services.
Website Development FAQs
Your website is the foundation of your online presence. Whether you need a new website, a redesign, or performance optimization, we’ve got you covered. Explore our FAQs below to understand how we can help you create a website that drives traffic, engages users, and delivers results.
A decline in traffic can stem from:
- Outdated SEO practices or Google algorithm changes.
- Slow page load times or poor mobile responsiveness.
- Lack of fresh, engaging content.
- Ineffective keyword targeting.
We perform a comprehensive website audit to identify issues and optimize your site to improve traffic.
Every website we build includes:
- Proper keyword integration in meta tags, headings, and content.
- Fast loading speeds and mobile responsiveness.
- Structured data markup for better search indexing.
- Ongoing SEO recommendations post-launch.
Our websites are designed to rank higher on Google and bring you organic traffic.
Absolutely! Whether your website looks outdated or isn’t generating results, we can give it a complete makeover. Our redesign process focuses on:
- Improving UI/UX for better customer engagement.
- Optimizing for SEO and faster performance.
- Adding features like live chat, lead forms, and more.
Yes! All our websites are fully responsive, ensuring they look and perform flawlessly on desktops, tablets, and smartphones.
We work with platforms like WordPress, Shopify, WooCommerce, and custom solutions depending on your needs. We recommend platforms based on your business goals and technical requirements.
Social Media Marketing FAQs
Social media is a powerful tool to connect with your customers, build brand awareness, and drive sales. If you’re struggling with engagement, low ROI on campaigns, or don’t have time to manage your accounts, this section is for you. Learn how we can optimize your social media strategy for success.
Low engagement could be due to:
- Posting inconsistent or irrelevant content.
- Targeting the wrong audience.
- Not using the right hashtags or trends.
We create data-driven content strategies to boost engagement by posting relevant, high-quality, and visually appealing content.
Absolutely! Here’s a quick guide:
- Facebook is great for businesses targeting large, diverse audiences.
- Instagram works well for visually-driven brands like fashion, food, and lifestyle.
- LinkedIn is ideal for B2B companies and professional networking.
- TikTok is perfect for brands targeting younger audiences with creative content.
We’ll analyze your target audience and recommend the best platforms for your goals.
We track key performance indicators (KPIs) like:
- Engagement rates (likes, comments, shares).
- Follower growth.
- Click-through rates (CTR) for ads or links.
- Conversion rates for specific campaigns.
You’ll receive detailed reports to measure ROI and campaign effectiveness.
Yes! We specialize in social media advertising on platforms like Facebook, Instagram, LinkedIn, and TikTok. Our team creates targeted ad campaigns to maximize reach, engagement, and conversions.
Posting frequency depends on the platform and your audience:
- Instagram: 3-5 times per week.
- Facebook: 3-4 times per week.
- LinkedIn: 2-3 times per week.
- TikTok: 5+ times per week for trending content.
We’ll create a content calendar tailored to your needs.
Digital Marketing FAQs
Digital marketing is essential for growing your business online. From SEO and Google Ads to email marketing and content strategies, we help businesses of all sizes achieve measurable results. If your campaigns aren’t working, or you’re struggling to rank on Google, this section has the answers.
Common reasons include:
- Not targeting the right keywords.
- Lack of backlinks or poor domain authority.
- Slow-loading website or poor mobile experience.
- No local SEO optimization (e.g., missing Google My Business profile).
We’ll fix these issues with a robust SEO strategy to improve your rankings.
A: Yes! We create and manage Google Ads campaigns to ensure you get high-quality traffic and conversions. Our services include keyword research, ad creation, and performance tracking for maximum ROI.
Common email marketing issues include:
- Poor subject lines or email copy.
- Lack of segmentation or personalization.
- Emails landing in spam folders.
We’ll optimize your email campaigns by using compelling subject lines, segmenting your audience, and crafting engaging, action-driven content.
Costs vary based on your goals and the platforms you use. We offer flexible packages for SEO, PPC, social media, and more, ensuring we work within your budget while delivering results.
We follow a data-driven approach, including:
- Researching your target audience and competitors.
- Setting clear, measurable goals.
- Monitoring and adjusting campaigns based on performance analytics.
Call Center BPO FAQs
Customers are the backbone of any business, and providing excellent support is critical to maintaining loyalty. If you’re looking to outsource customer support, scale during peak seasons, or offer multilingual services, our BPO solutions are here to help. Explore the FAQs for more details.
We provide support for industries like eCommerce, retail, healthcare, technology, and more.
Yes, we can scale our team to handle high volumes during busy seasons, ensuring your customers are always taken care of.
We offer multilingual support, including English, Hindi, and more, to cater to international audiences.
Our agents are professionally trained, and we use advanced tools to monitor and maintain high-quality interactions.
Absolutely! We handle inbound queries like support and outbound calls for lead generation or follow-ups.
General FAQs
Have questions about our company, processes, or how we work? This section covers everything from getting started with Social Benz to what makes us unique. Learn more about why businesses worldwide trust us with their growth and success.
Email us at info@socialbenz.com, and we’ll schedule a consultation to discuss your business needs.
Yes! We create tailored solutions based on your goals, whether you need one service or a full-service package.
We serve clients globally, with a focus on USA, Canada, UK, India, and other regions.
With 15+ years of experience and a proven track record, we prioritize transparency, measurable results, and long-term client relationships.
You’ll have a dedicated account manager who keeps you updated regularly through email, calls, or video meetings.